Federal contract award
91003125F0304
STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Education |
| Office | FSA ACQUISITIONS OFFICE |
| NAICS | 522320 — Financial Transactions Processing, Reserve, and Clearinghouse Activities |
| PSC | R699 — Other Administrative Support Services |
| Parent award / vehicle | 91003120D0008 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $89.7M |
| Current contract value | $89.7M |
| Potential contract value / ceiling | $89.7M |
| Start date | Nov 1, 2024 |
| Current end date | Oct 31, 2026 |
| Potential end date | Oct 31, 2026 |
| Latest award activity | Aug 18, 2026 |
| Source loaded | Sep 26, 2026 |
Funding and modification history
Showing the latest 27 of 27 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Aug 18, 2026 | P00026 | $-340.4K | DE-OBLIGATION OF FUNDS. |
| Jul 23, 2026 | P00025 | $0 | BPO, ADD CR 10623 BPO CONTACT CENTERS SUPPORT OF DCC RELEASE 11.0 DIGITAL AND CUSTOMER CARE PLATFORM FEATURE |
| Jul 21, 2026 | P00024 | $0 | BPO, IMPLEMENT ACARI. |
| Jun 24, 2026 | P00023 | $0 | BPO, ADD NO COST CHANGE REQUESTS. |
| May 7, 2026 | P00022 | $0 | ADD NO COST CHANGE REQUESTS. |
| Apr 30, 2026 | P00021 | $20.4M | EXERCISE OPTION PERIOD 2. |
| Apr 17, 2026 | P00020 | $0 | FULLY FUNDING OPTION PERIOD 1. |
| Jan 22, 2026 | P00019 | $1.3M | FULLY FUNDING OPTION PERIOD 1. |
| Jan 2, 2026 | P00018 | $14.5M | FULLY FUNDING OPTION PERIOD 1. |
| Dec 31, 2025 | P00016 | $-3.5M | DE-OBLIGATION OF FUNDS. |
| Dec 31, 2025 | P00017 | $0 | A NO COST MODIFICATION TO EXTEND THE USE FUNDING. |
| Dec 16, 2025 | P00015 | $0 | A NO COST MODIFICATION TO ADD CRS AND CHANGE HOO. |
| Nov 20, 2025 | P00014 | $0 | A NO COST MODIFICATION TO EXTEND ACARI. |
| Sep 30, 2025 | P00013 | $5.9M | TO EXERCISE OPTION PERIOD 1. |
| Sep 24, 2025 | P00012 | $3.7M | TO PROVIDE FULL FUNDING. |
| Sep 3, 2025 | P00011 | $849.4K | TO IMPLEMENT ACARI AND ADD FUNDING. |
| Aug 14, 2025 | P00010 | $189.0K | TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS. |
| Jul 31, 2025 | P00009 | $8.7M | TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE NO COST CRS. |
| Jul 1, 2025 | P00008 | $3.3M | TO PROVIDE INCREMENTAL FUNDING AND INCORPORATE A NO COST CR. |
| May 30, 2025 | P00007 | $4.0M | TO PROVIDE INCREMENTAL FUNDING |
| May 15, 2025 | P00006 | $0 | TO DECREASE PER TASK PRICE AND CHAT PRICING |
| Apr 30, 2025 | P00005 | $3.2M | 91003125F0304 |
| Mar 20, 2025 | P00004 | $0 | 91003125F0304 |
| Jan 31, 2025 | P00003 | $9.0M | PROVIDED INCREMENTAL FUNDING. |
| Dec 26, 2024 | P00002 | $6.0M | 91003125F0304 |
| Dec 19, 2024 | P00001 | $0 | 91003125F0304 |
| Oct 31, 2024 | 0 | $12.5M | STEADY-STATE TASK ORDER 2 AWARDED AGAINST F.H. CANN'S NEXT GEN (NG) BUSINESS PROCESS OPERATIONS (BPO) IDIQ CONTRACT FOR NON-SERVICING AND SPECIALTY PROGRAMS (SPS) CONTACT CENTER SUPPORT AND BACK-OFFICE PROCESSING. |
Estimated positioning window
Oct 25, 2026 – Jan 23, 2027
75/100
Why this recompete signal
Contract timing and recorded acquisition signals at the time of calculation.
Stored score: 75/100. Available recorded signals: 70 points.
- Contract end 2026-10-31 (6 days from calculation)
- +35 points
- 4 historical awards in this buyer and category group
- +15 points
- 27 recorded award transactions
- +10 points
- Latest award action: 2026-08-18
- +5 points
- Parent award identifier recorded
- +5 points
- Solicitation identifier recorded
- +0 points
- Linked official forecast
- +0 points
- Calculated on
- 2026-10-25 10:18:04.631876+00:00
The historical group combines buyer, NAICS, and PSC. Multiple awards in this group do not by themselves establish repeated competitions.
Rule-based research score; it does not measure your chance of winning.
This older calculation does not retain a complete reproducible breakdown. Missing or changed inputs are not assigned invented points: Original award-value bonus input.
Recompete score calculated Oct 25, 2026.
Research next steps
- Check the linked forecast or SAM for a confirmed solicitation and current timing.
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.