Federal contract award
91003123F0311
THE PURPOSE OF THIS REQUIREMENT IS TO ISSUE IDENTICAL STEADY-STATE TASK ORDERS FOR NON-SERVICING CONTACT CENTER SUPPORT BACK-OFFICE PROCESSING TO ALL BPO PROVIDERS.
Award details
Obligations, current value and potential value describe different measures; they are never added together.
| Field | Reported value |
|---|---|
| Agency | Department of Education |
| Office | FSA ACQUISITIONS OFFICE |
| NAICS | 522320 — Financial Transactions Processing, Reserve, and Clearinghouse Activities |
| PSC | R710 — Financial Services (includes credit card services and any other financial services. See revision to description for code R703 above) |
| Parent award / vehicle | 91003120D0008 |
| Set-aside | Not reported |
| Pricing type | FIRM FIXED PRICE |
| Obligations | $42.8M |
| Current contract value | $42.8M |
| Potential contract value / ceiling | $42.8M |
| Start date | May 5, 2023 |
| Current end date | Nov 4, 2024 |
| Potential end date | Nov 4, 2024 |
| Latest award activity | Sep 11, 2025 |
| Source loaded | Aug 15, 2026 |
Funding and modification history
Showing the latest 3 of 3 loaded transactions. Negative values are deobligations.
| Date | Modification | Obligation change | Description |
|---|---|---|---|
| Sep 11, 2025 | P00016 | $-148.4K | TO DE-OBLIGATE FUNDS. |
| Feb 13, 2025 | P00015 | $-2.6M | 91003123F0311 |
| Oct 31, 2024 | P00014 | $3.6M | THE TOTAL OBLIGATED AMOUNT FOR THIS TASK ORDER HAS INCREASED BY $3,619,250.69 FROM $41,896,869.01 TO $45,516,119.70. ADD CR 6598 AIMS USER ACCESS, CR 7214 QUICK PACE SABER FAFSA FSAIC EXTENDED HOURS AND SURGE SUPPORT AND THE COST PROTECTION PROGRAM. |
Research next steps
- Confirm the ordering vehicle and your eligibility or a qualified teaming route.
- Review the award scope and buyer evidence before making a bid/no-bid decision.